Shirley Phoxanalack

Shirley Phoxanalack has served as Regional Operations Manager at Outpatient Imaging for 8 years, bringing more than 25 years of medical practice experience to her role. She oversees operations and  supports local leaders and their teams at multiple sites, ensuring consistent performance and excellence across the region.

Throughout her career, Shirley has applied her leadership expertise to drive operational efficiency, enhance patient care, and foster team collaboration. Notable achievements include successfully implementing process improvements that increased patient satisfaction scores and mentoring emerging leaders within the organization. Her strategic focus and dedication to operational excellence have been instrumental in advancing the company’s goals.

Shirley holds Bachelor's of Science in Business Administration from Capella University, further enriching her extensive expertise in medical practice management. She is passionate about creating a positive and empowering work environment that aligns with CIS's mission of delivering high-quality care.

Active in her community, Shirley and her family are dedicated supporters of the Special Olympics and enjoy outdoor activities, especially time at the beach. She is also involved with the Atlanta Children’s Center, contributing to initiatives that support children and families in need.

With a commitment to excellence and innovation, Shirley continues to be a driving force behind CIS's strategic and financial success in her region.